Shipping policy

🚚
Shipping Information
We process all orders within 1–3 business days.

🌍 Estimated Delivery Times

Once your order has been processed and shipped, estimated delivery times are:

US  United States
Processing
1–3 business days
Delivery
7–12 business days
CA  Canada
Processing
1–3 business days
Delivery
6–9 business days
GB  United Kingdom
Processing
1–3 business days
Delivery
3–6 business days
AU  Australia
Processing
1–3 business days
Delivery
5–10 business days
NL  Netherlands
Processing
1–3 business days
Delivery
3–6 business days
MY  Malaysia
Processing
1–3 business days
Delivery
3–9 business days
SG  Singapore
Processing
1–3 business days
Delivery
3–5 business days
AE  United Arab Emirates
Processing
1–3 business days
Delivery
4–9 business days
ZA  South Africa
Processing
1–3 business days
Delivery
7–13 business days
ℹ️ Some locations (depending on region): 10–20 business days.
Delivery times may vary depending on your country, local carrier operations, customs, and seasonal demand.

📦 Order Processing

Orders are processed Monday through Friday. Please allow 1–3 business days for order verification, quality check, and processing before shipment.

Once your order has been shipped, you will receive a confirmation email with tracking information.

⏱️ Shipping Delays

While most orders arrive within the estimated timeframe, delays may occasionally occur due to:

High seasonal demand

Customs processing

Carrier delays

Incorrect shipping details

We appreciate your patience and understanding in such cases.

🔍 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow a few business days for tracking updates to appear in the carrier system.

📍 Incorrect Address

Please make sure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us as soon as possible after placing your order.

📬 Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we will assist you as quickly as possible.

✉️
Questions about your order?

Our support team is here to help.

oventislife@gmail.com